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Fulfillment Policy


ClearBox Strategies Fulfillment Policy 

These policies will aid users in determining how ClearBox Strategies, Inc. DBA ClearBox Strategies (hereafter ClearBox) fulfills orders and payments.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: "Client," "You,” and “Your” refer to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company," "Ourselves," "We," "Our,” and "Us" refer to our company. "Party," "Parties," or "Us" refers to both the client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the client in the most appropriate manner for the express purpose of meeting the client’s needs in respect of the provision of the company’s stated services, in accordance with and subject to the prevailing laws of the State of Tennessee. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she/they are taken as interchangeable and therefore as referring to the same. 

Fulfillment Policy 

At ClearBox, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority, as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our company. Please read this policy carefully to understand your rights and understand the requirements for the refund. Our services are billed in U.S. dollars.

Delivery Policy 

At ClearBox, we sell digital marketing services. We deliver our services to clients via electronic and telephonic means pursuant to our client’s requests. 

Refunds 

We may offer returns under the following conditions: 

  • If the service has not been performed or begun at all during the term of our contract. 

Exceptions 

Notwithstanding other provisions of this policy, we may refuse to grant returns or refunds if: 

  • You received what you ordered but simply changed your mind about the service.
  • You were aware or notified of the problems with the service before making the purchase.
  • You did not like your purchase or realized you had no use of it.
  • You received the service/product and failed to make a report within 7 days from the date of the receipt

Return Policy 

At ClearBox, we sell digital marketing services. No returns can be made, but in some limited circumstances we offer refunds. Our refund policy has been explained above.

Cancellation Policy 

The following are to note: • Once a contract with ClearBox has been signed, cancellations are not permitted.

Project Abandonment 

If after repeated attempts by ClearBox to begin service, continue service, or finalize the delivery of the services, the client fails to participate or becomes otherwise unresponsive to ClearBox’s requests and such continues for a period of thirty (30) days, the project will, at the option of ClearBox, be abandoned, whereupon ClearBox may reduce any refund for the services to the client to zero, and the client hereby provides its agreement to such forfeiture of any amounts of the fees that have been paid by the client for the services as purchased or as described in the original agreement, wherever applicable. 

Administrative Fee 

The following are to note: 

  • All refunds are subject to 15% administrative fee charges.

How to make a complaint 

If you are dissatisfied with the service provided to you and you are eligible for a refund under this policy, you must send an email to service@clearboxstrategies.com stating your complaints, and we will immediately verify your complaints. Refunds are issued solely at our discretion, as they may be accepted or rejected.

Contact Us & Customer Service 

Service Contact Details For enquiries or comments regarding this Policy, customers may visit: https://clearboxstrategies.com/contact, email service@clearboxstrategies.com, telephone +1 (423) 564-5950, or by regular mail at 600 Republic Tower, 633 Chestnut St, Chattanooga, TN 37450